Frequently Asked Questions

I forgot my password. How can I reset it?

You can reset your password via email.

  •   Enter your user ID
  •   Enter a dummy password (do not leave it blank)
  •   Click “Login”
  •   Click “Forgot my password” to reset your password via email
I’m logging into my employee portal for the first time. How do I know which Release I am on?

Please contact your Payroll Department for assistance.

I’m currently using Release 5. I really like the look of that Release 6. How do I get access to that?

If you are the primary contact for your organization, please contact your Account Representative directly.